Placing her coffee onto her desk, Linda clicked "accept call" on her screen, adjusting her headset and clearing her throat before speaking. "911, this call is being recorded. What is your emergency?"
"Help us! Please help us!" A female voice yelled, the distant echoes of gunfire acting as commas between her words. "Oh my god, they're shooting everyone!"
"Ma'am? Ma'am! Are you there?" Linda asked, her voice trembling as she clicked the supervisor button on her desk. "Ma'am, if you can't speak right now, click a digit on your pho—"
"Please send someone! They're killing everyone, hurry!" The woman on the line whimpered, the gunshots and yelling becoming louder.
"Where are you, ma'am?" Linda asked, the hair on her neck raising as she heard the woman on the line gasping for breath, as if she was right there breathing down hers.
"Saint Moore's Veteran Retirement Home! Send someone, please…" The woman on the line broke into a sob. "I can hear them… They're outside the break room…"
A heavy thud echoed through the line, then a yell in a language Linda didn't understand. "Aha, laqaytak ya dood!" A gunshot followed; the line went silent.
Linda's fingers stood still, her breathing stopped for a moment, and her supervisor finally ran over. Linda threw her headset onto the table, her hands holding back vomit. Grabbing the headset, her supervisor picked it up and spoke, "All units possible, 245 with an ADW, shots fired at Saint Moore's Veteran Retirement Home. Multiple victims reported, approach with caution, respond code 3."