South Grant was driving on his way here, completely having no time to check his phone. When he heard Simon White saying this, he realized the seriousness of the issue.
South Grant asked Simon White in a low voice:
"Where's Fiona Grant? Where did she go?"
Fiona Grant is the manager of the R&D department. She is responsible for all product quality checks. With such an incident happening, the company would first hold Fiona Grant accountable.
"I haven't seen her all day, I don't know where she went; asked the secretary to call her, but she couldn't be reached." Simon White was as anxious as an ant on a hot pan at this moment.
Simon White understood even more than South Grant that a skincare brand relies on its reputation. Once something like skin corrosion or the presence of carcinogenic substances occurs, even if it's just an unfounded rumor, it could make the brand lose consumer trust.
