As a law enforcement agency, the City Guard often exhibits overstepping behavior. Those enforcing the law know best how to bend the rules.
C-level City Guards certainly know that Patrol Guards and District Guards have different responsibilities.
However, if there are no unexpected matters, a slight overstep by Patrol Guards isn't a big deal.
The core problem is that the first entity River Technology approached wasn't them, but the District Guard.
Nevertheless, the District Guard is well aware of how troublesome the innkeepers can be, and River Technology didn't make any calls from the top down.
Since there was no pressure from higher authorities, the District Guard understandably rejected them—follow the proper procedures.
This request truly isn't difficult, rather it's reasonable and aligns with proper procedures.
However, River Technology immediately turned to the Patrol Guards—being from River, help us out.
