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Chapter 536 - Rules For Conflict

Jamal nodded thoughtfully.

"So, feeling attacked or offended when you're being criticized by a loved one shows you think you are perfect. And that is pride in itself. Love is not proud. You stop growing when you stop learning. And you stop learning when you think you're perfect. You're not perfect. I'm not perfect. I still do reviews with Lucy monthly and some months I flop, other months I do better."

Jamal absorbed his words.

Tom sat back. "Now, this doesn't mean you accept every criticism blindly. A customer can give a bad review because they misunderstood the product. A customer can have an unreasonable expectation. Sometimes the problem is not the product at all."

Jamal smiled. "So you're saying Dawn can be wrong?"

"Of course she can. She's human. And so can you."

Jamal laughed softly. "I know."

Tom pointed at him.

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